Privacy policy

Privacy Policy

Last Updated: 15-11-24


Overview

This Privacy Policy describes how Dr. Stanley's ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.drstanleys.in (the "Site") or otherwise communicate with us (collectively, the "Services"). By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other legal or regulatory reasons. Updates will be posted on the Site, with the "Last Updated" date reflecting the most recent changes.


How We Collect and Use Your Personal Information

Information We Collect Directly from You

We may collect the following types of personal information directly from you:

  • Contact Details: Name, address, phone number, and email address.
  • Order Details: Billing and shipping addresses, payment confirmation, and purchase history.
  • Account Information: Username, password, and security questions.
  • Customer Support: Information you provide in communication with us.

Information We Collect Through Cookies

  • We collect Usage Data through cookies, including details like device information, IP address, and browsing activity.
  • Cookies enable us to improve your experience and personalize services.

Information from Third Parties

We may collect information about you from third-party sources, including:

  • Payment processors like Razorpay for processing payments securely.
  • Service providers such as Shopify for analytics and advertising.

How We Use Your Personal Information

We use your information to:

  1. Provide Services: Process payments, fulfill orders, and deliver products.
  2. Communicate with You: Send notifications related to your orders or account.
  3. Marketing: Send promotional emails or advertisements (with opt-out options).
  4. Improve Services: Analyze usage trends to enhance the Site's functionality.

Disclosure of Personal Information

We may disclose your personal information to:

  • Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, shipping partners).
  • Legal Authorities: To comply with applicable laws or respond to lawful requests.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict certain data processing activities.

Cookies

Our Site uses cookies to enhance your browsing experience. You may manage your preferences or disable cookies through browser settings. However, doing so may limit some functionalities of our Site.


Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.


Children’s Data

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children.


Data Security

We implement appropriate technical and organizational measures to secure your personal information. However, no method of transmission or storage is entirely secure.


International Transfers

Your information may be transferred and processed outside your country of residence. We ensure such transfers comply with applicable data protection laws.


Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

  • Email: support@drstanleys.com
  • Phone: +91-8590768600 / +91-7012089904
  • Address: Plot No 43B & 43D, KINFRA International Apparel Park, Menamkulam, Thumba, P.O, Thiruvananthapuram, Kerala 695586.